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Frequently Asked Questions 

ORDERING

You can purchase your cartridges directly from our website. If you prefer not to use the website, you should fax your order to us. Print the Fax/Mail Order Form from the website and fill it out completely. Fax the form to 918-358-5824 or mail it to:  Tulsa Ink & Toner, LLC, P.O. Box 621, Cleveland, OK 74020.

PLEASE DO NOT E-MAIL ORDERS TO US.

 

We do not accept orders from outside the United States.

 

We accept the following forms of payment:  Visa/MasterCard Debit or Credit; Discover Card 

 

SALES TAX

Appropriate sales tax will be collected from Oklahoma customers based on their delivery address. This includes state, county, and city sales tax. If we find that the sales tax collected is not correct, we will correct the difference via the credit card used on the original sale. If you are Sales Tax Exempt, you must fax us a copy of your Exemption Certificate issued by the State of Oklahoma. Sales tax is not collected from any other state.

 

SHIPPING

Our shipping prices will never cost you more than what we are charged. Charges may vary depending on vendor. Our preferred vendor shipping is as follows:

 

FedEx SmartPost Ground     $3.50 - up to 1.9 pounds

                                             $4.90 - 2.0 to 6.9 lbs.

2-7 Day Delivery (by U.S. Postal Service)

 

Fed Ex Ground 2 day           $7.90 for orders under $75

                                             FREE is over $75.

2 Day Delivery to 85% of U.S.

 

Overnight by 9 A.M.             $21.50 - up to 30 pounds

Overnight by 3 P.M.             $19.50 - up to 30 pounds

 

 

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